Johnson County Transit (JCT)

Johnson County Transit (JCT) – Complaint Form
The Johnson County Transit division, and our contractual partners, strive to provide each customer with a safe, reliable public transportation solution. The customer experience should be fair, equitable and courteous to all of our customers, residents of Johnson County and visitors to Johnson County.
If you have experienced less than satisfactory customer service, please complete this online form.

You can also call our office at 913-362-3500
Please Choose One:*

Regular complaintDiscriminatory Complaint
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BusRideKC FreedomMicrotransitParatransit
Name*

First NameLast Name
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Phone Number:*
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Email Address:
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Date of Incident:*

MonthDayYear
Hour MinutesAM/PM Option
Outside Conditions:
If Other, What Were the Conditions?
Description of Incident*
Injuries?

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Ambulance Needed?

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Law Enforcement Involved?

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Johnson County Transit (JCT) – Complaint Form